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Product Description

The Metro Mobility S500 is a heavy-duty 4-wheel electric scooter for riders who need more capacity, more range, and more comfort — supporting up to 350 lbs, reaching 8 mph, and traveling up to 25 miles on a single charge, with 10-inch pneumatic tires, a high-back seat with headrest, and IPX4 weather resistance. It disassembles tool-free for car transport.

Metro Mobility S500 heavy-duty 4-wheel electric mobility scooter

  • 350 lb weight capacity — supports a broader range of riders than standard 300 lb scooters, built for dependable heavy-duty daily use.
  • Up to 25 miles per charge — dual 12V 20Ah sealed lead-acid batteries for longer outings and outdoor travel.
  • 8 mph top speed — covers more ground on open paths and sidewalks.
  • 10-inch pneumatic tires — large air-filled tires on aluminum alloy rims absorb road bumps.
  • High-back seat with headrest — plush swivel seat with sliding function and flip-up armrests for all-day comfort.
  • Full safety package — automatic electromagnetic brake, anti-tip wheels, rearview mirror, and front and rear LED lights.
  • IPX4 weather resistance and 15-minute auto sleep — outdoor-ready, with battery conservation built in.
  • Tool-free disassembly — separates into components (heaviest piece about 60 lbs); rear basket, dual cup holders, USB port, and crutch holder included.

Specifications

Category Specification Details
Mobility Performance Top Speed 8 mph
Range per Charge Up to 25 miles (varies by terrain, temperature, and rider weight)
Battery Type Dual 12V 20Ah Sealed Lead-Acid
Power Conservation 15-minute auto sleep
Drive System Brake System Automatic Electromagnetic Brake
Load Capacity Maximum Load 350 lbs
Wheels Configuration 4-wheel
Tires 10" Pneumatic with aluminum alloy rims
Safety Anti-tip wheels
Seat Seat High-back swivel seat with headrest, sliding function, and flip-up armrests
Features Water Resistance IPX4
Lighting Front & rear LED lights
Mirror Rearview mirror
Storage & Convenience Rear basket, dual cup holders, USB port, crutch holder
Transport Tool-free disassembly (heaviest piece about 60 lbs)

Before You Buy — What You Should Know

Shipping: Ships free to the contiguous United States. Contact our team for estimated delivery timelines before ordering.

Airline travel: The dual 12V 20Ah batteries are sealed lead-acid, and lead-acid batteries are generally not approved for air travel. Confirm your airline's specific policies before travel.

Warranty: Battery 6 months / Controller & Motor 1 year / Frame 5 years.

Price & savings: No sales tax on any order, and we'll match any competitor's price.

Who It's For: Heavier riders and anyone with an active outdoor lifestyle who wants a scooter that goes longer distances without recharging. The high-back seat and larger tires suit rougher outdoor surfaces and riders who want extra back support. For a lighter scooter that folds for travel, see the Air Traveller; for a lower-priced everyday ride, see the Max Plus.

Support: Our team can help with range expectations on varied terrain, what the IPX4 rating means day to day, and how the S500 compares to the Max Plus and Upgraded Patriot. We've done the research. You make the decision.

FAQs

How far can the S500 travel on a charge? Up to 25 miles on its dual 12V 20Ah sealed lead-acid batteries — the longest range in the Metro Mobility lineup. Real-world range varies with rider weight, terrain, and temperature.

How much weight does it support? Up to 350 lbs — more than the standard 300 lb capacity of most scooters in this class.

Can I ride it in the rain? The S500 is IPX4-rated for splashes and light rain. As with any scooter, avoid heavy downpours and standing water, and do not store it wet.

Can I transport it in my car? Yes — it breaks down tool-free into components, with the heaviest piece around 60 lbs, so it fits in most car trunks. It is a heavy-duty unit, so a second set of hands helps.

You May Also Like

Compare All Metro Mobility Scooters

Specification Air Traveller AirCarbon Max Plus Max Sport S500 Patriot M1 M2
Price $999–$1,049 $2,899 $1,349 $799.99 $2,349 $799 $649 $499
Best For Travel — folds and disassembles Lightest travel scooter Comfort daily driver (rear suspension) Budget daily driver, flat-free tires Heavy-duty, longest range Weather-ready daily, front & rear baskets Everyday errands & storage Long range on a budget
Weight 42 lbs 29.7 lbs (no batteries) — — — 103.6 lbs — —
Weight Capacity 300 lbs 265 lbs 300 lbs 300 lbs 350 lbs 300 lbs 300 lbs 300 lbs
Battery 24V 12Ah or 20Ah Lithium 2 × 24V 6Ah Lithium (removable) 24V 20Ah Lead-Acid 24V 12Ah Lead-Acid Dual 12V 20Ah Sealed Lead-Acid 24V 12Ah GEL (2 × 12V) 24V Dual 12Ah GEL 24V 22.5Ah Lithium
Range per Charge Up to 10 / 16 miles Up to 10 miles Up to 16 miles Up to 10 miles Up to 25 miles 10–16 miles 10–16 miles Up to 20 miles
Top Speed 4.97 mph 3.7 mph 4.97 mph 4.97 mph 8 mph 4.97 mph 4.97 mph Up to 5 mph
Motor 300W 180W Brushless 300W 300W Brushless — — 300W Brushless —
Foldable Yes (folds and disassembles) Yes (one piece, no tools) No (disassembles) Yes (disassembles) No (disassembles) No (disassembles) Disassembles Disassembles (quick fold)
Airline Approved — Not stated (within FAA limits) No (lead-acid) No (lead-acid) No (lead-acid) No (lead-acid) No (GEL) No
Tires 9" pneumatic 8" front / 8" rear 9" pneumatic 9" solid (flat-free) 10" pneumatic 9" pneumatic 9" flat-free solid 9" flat-free

Not sure which model is right for you? Our mobility specialists know every spec inside and out and can help you pick the right one. Call us at (855) 243-6425 — we'll also match any competitor's price and back your purchase with dedicated rep support.

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